1. Introduction

Welcome to Tradeport USA LLC (“Company”, “we”, “us”, or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tradeportusa.com and use our services, including any purchases made through our ecommerce platform (collectively, the “Services”).

By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We collect several types of information to provide and improve our Services:
a. Personal Information You Provide

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (processed securely via third-party processors)
• Account login credentials (if applicable)
• Purchase history
• Customer support inquiries or correspondence

b. Automatically Collected Information
When you interact with our site, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring URL
• Cookies and similar tracking technologies

c. Information from Third Parties
We may receive information about you from:

• Payment processors
• Marketing and analytics providers
• Social media platforms (if you connect via social login)

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer support
• Communicate with you about your account or transactions
• Send marketing and promotional communications (if consented)
• Improve our website and user experience
• Detect and prevent fraud or unauthorized access
• Comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Service providers: Such as payment processors, shipping partners, and marketing platforms, who perform services on our behalf.
• Legal and regulatory authorities: If required by law or to protect our rights and users.
• Business transfers: In connection with a merger, sale, or acquisition of all or part of our business.
• We do not sell your personal information for monetary compensation.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Recognize returning users
• Analyze website traffic and usage
• Improve site functionality and performance
• Deliver personalized content and advertisements

You can control cookie settings through your browser. Some features may not function properly without certain cookies enabled.

6. Your Rights and Choices

Depending on your location, you may have the following rights:
a. Under GDPR (EU/EEA users)

• Access your personal data
• Correct inaccurate data
• Delete your data (“right to be forgotten”)
• Restrict or object to data processing
• Data portability
• Withdraw consent

b. Under CCPA/CPRA (California residents)

• Know what personal data we collect and how we use it
• Request deletion of personal data
• Opt out of the sale or sharing of personal information
• Non-discrimination for exercising privacy rights

c. Other U.S. State Laws

Residents of certain U.S. states (e.g., Virginia, Colorado, Connecticut) have similar rights under applicable privacy laws.

To exercise any of these rights, please contact us using the form on this page.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy or as required by law (e.g., for tax or accounting purposes).

8. Data Security

We use reasonable and appropriate technical, administrative, and physical safeguards to protect your information. However, no system is completely secure. Please use strong passwords and take appropriate measures to protect your account.

9. Children’s Privacy

Our Services are not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to request deletion.

10. International Data Transfers

If you are accessing our Services from outside the United States, your information may be transferred to, stored, and processed in the U.S. By using our Services, you consent to the transfer of your information to the U.S. and other jurisdictions.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website with a new “Effective Date.” Continued use of the Services after such updates constitutes acceptance of the changes.

13. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, please contact us at:

Email: info@tradeportusa.com
Mailing Address:
Tradeport USA LLC
1 Progress Drive,
Suite 7,
Dover, NH 03820